The following is a free satisfaction survey or questionnaire template
that may help you in designing your own satisfaction tracking program.
Click on the contact tab if you would like a free consultation on
whether we may be able to help you with your customer retention
strategies.
US companies typically lose 10% of their customers every year - that's half of their customers every five years!
Note that there are specific satisfaction questions that should be utilized if your business is a restaurant, utility, software company, sporting goods, insurance or healthcare organization because the major drivers of customers satisfaction vary by industry. Contact us for more information at (503) 863-9913.
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